Vendor Evaluation Template
Published on: January 31, 2025
Summary
General Information
Vendor Name: ___________________________
Product/Service: ________________________
Contact Person: ________________________
Date of Evaluation: _____________________
Evaluation Criteria
1. Product Functionality and Features
Criterion | Score (1-10) | Notes |
Core features meet requirements | ||
Customization options available | ||
Integration with existing systems | ||
Scalability for future needs | ||
Ease of use for end users |
2. Pricing and Total Cost of Ownership
Criterion | Score (1-10) | Notes |
Initial cost | ||
Maintenance and support fees | ||
Licensing structure flexibility | ||
Implementation costs | ||
Long-term ROI |
3. Vendor Reputation and Reliability
Criterion | Score (1-10) | Notes |
Industry reputation | ||
References and case studies | ||
Vendor financial stability | ||
Responsiveness and support quality | ||
History of successful implementations |
4. Compliance and Security
Criterion | Score (1-10) | Notes |
Meets regulatory requirements | ||
Data security and encryption | ||
Availability of compliance certifications | ||
Disaster recovery capabilities | ||
Regular software updates |
5. Implementation and Support
Criterion | Score (1-10) | Notes |
Training provided | ||
Onboarding process | ||
Availability of documentation | ||
Post-implementation support | ||
SLA terms and conditions |
Overall Scores and Decision
Vendor Name | Total Score | Strengths | Weaknesses |
Decision Summary
Recommended Vendor: _______________________________
Reason for Recommendation:
Additional Notes:
Use this template to ensure a consistent and thorough evaluation process. Modify as needed to suit your organization’s specific requirements.
